Florida's Leader in Event Drape Rentals, Decor Rentals, and Set-Up & Strike
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FAQs-header

Frequently Asked Questions

Q

How much does it cost to rent drape?

A

Drape is priced per linear foot and height. Please contact us for pricing based on your drape needs.

Q

Does drape pricing vary by color or fabric chosen?

A

No, all of our drape is priced the same regardless of color or fabric.

Q

What is your standard labor and delivery fee?

A

Our labor and delivery fee is calculated as a percentage of your final order total, with a minimum fee of $150. Remote service charges will also apply to sets outside of the greater Orlando or greater Miami areas.

Q

Do you have an order minimum?

A

Yes, the minimum is $500, plus labor and delivery.

Q

What is your required deposit and payment terms?

A

Corporate Event Rental:

  • 25% non-refundable deposit due at time of agreement execution for custom rental decor
  • Final details, balance of payment & executed agreement are due 7 business days prior to event install date.
  • Unless terms have been established, payment is due within 7 business days of event install date.
  • Refunds thereafter at the discretion of Swag Decor

Social Event Rental:

  • 25% non-refundable deposit due at time of agreement execution for all rental decor
  • Final details, balance of payment & executed agreement are due 16 business days prior to event install date.
  • Refunds thereafter at the discretion of Swag Decor

Q

What forms of payment do you accept?

A

We accept cash, check, and credit card (Visa, MasterCard, American Express, and Discover).

Q

Do you have packages?

A

No. Since every design and venue is unique, we tailor our drape and decor to your specific event needs.

Q

Do you provide lighting?

A

We provide limited up-lighting, but for large or complicated lighting designs we can refer you to some great lighting companies.

Q

Will you ship your products for rental?

A

Yes, though there are some exceptions. Shipping charges will be calculated at time of order confirmation.

Q

Do you travel out of state?

A

Yes, shipping/trucking, travel expenses, and remote service charges will apply.

Q

Will you help with the design process?

A

We are happy to help where we can by suggesting how to best integrate our drape and décor into your event, based on our experience and expertise. However, we are not designers nor planners, so we will be happy to provide you with some referrals for some of the many amazing event planners and designers with whom we have had the opportunity to work.